You will need a valid government photo ID (such as [Aadhaar Redacted], PAN card, or Passport) along with proof of address. For high-value premium gear, a refundable security deposit may also be requested.
Our terms are fully flexible. You can reserve equipment for a single day, a full week, or an extended multi-week production depending on your needs.
Please get in touch with us immediately. Depending on the assessment of the damage, repair or full replacement fees may apply.
Yes, extensions are welcome provided the specific gear hasn't already been reserved by another creator. Reach out to our team as early as possible to check availability.
Simply bring the equipment back to our designated office or coordinate a return drop-off. We expect all gear to be returned in the exact operational condition it was received.
Overdue returns disrupt subsequent bookings and will result in additional daily charges. If you anticipate a delay, please contact us ahead of time so we can assist you.
Our standard minimum baseline is a one-day rental, though specific specialty items may carry unique booking conditions.
We process secure online payments through all major credit/debit cards, UPI, Net Banking, and mainstream digital wallets.
You are free to cancel your booking; however, cancellations made within 24 hours of your scheduled start time may incur a processing fee.
Simply log into your user dashboard and visit the "My Orders" tab. We will also keep you updated with automated email notifications.