Explore & Discover: Head over to our website to browse our extensive inventory or utilize the search bar to pinpoint the exact gear your project requires.
Check the Details: Click on any item to view comprehensive specifications, features, and descriptions on its dedicated product page.
Secure Your Gear: Hit the "Rent Now" button to connect directly with our team on WhatsApp. From there, you can finalize booking details, ask questions, and confirm pricing instantly.
Essential Information
Logistics & Pickups: Please note that we do not offer shipping or delivery services for individual rental orders. Logistics support and delivery are exclusively reserved for corporate partnerships and bulk bookings.
The 24-Hour Rental Cycle: Our daily rental window operates on a strict schedule from 8:00 AM to 8:00 PM. To prevent any automatic late fees, all gear must be returned by 8:00 AM the following morning. Returns received after 8:00 AM will trigger a full next-day charge due to our standard booking cycle.
Verification Checklist
To authorize your rental, please ensure you can provide the following documentation:
Government-issued ID (e.g., [Aadhaar Redacted] Card)
Professional Portfolio / Work Profile (Active links to your Instagram, Behance, Facebook, or professional website)
A Cancelled Cheque
Frequently Asked Questions
What paperwork do I need to clear a rental?
You will need a valid government photo ID (such as [Aadhaar Redacted], PAN card, or Passport) along with proof of address. For high-value premium gear, a refundable security deposit may also be requested.
What is the duration limit for a rental?
Our terms are fully flexible. You can reserve equipment for a single day, a full week, or an extended multi-week production depending on your needs.
What happens if gear gets damaged while in my possession?
Please get in touch with us immediately. Depending on the assessment of the damage, repair or full replacement fees may apply.
Is it possible to extend my booking?
Yes, extensions are welcome provided the specific gear hasn't already been reserved by another creator. Reach out to our team as early as possible to check availability.
How do I return the rented items?
Simply bring the equipment back to our designated office or coordinate a return drop-off. We expect all gear to be returned in the exact operational condition it was received.
What if I miss the return deadline?
Overdue returns disrupt subsequent bookings and will result in additional daily charges. If you anticipate a delay, please contact us ahead of time so we can assist you.
Do you have a minimum rental timeframe?
Our standard minimum baseline is a one-day rental, though specific specialty items may carry unique booking conditions.
Which payment options are supported?
We process secure online payments through all major credit/debit cards, UPI, Net Banking, and mainstream digital wallets.
What is your cancellation policy?
You are free to cancel your booking; however, cancellations made within 24 hours of your scheduled start time may incur a processing fee.
How can I track the status of my order?
Simply log into your user dashboard and visit the "My Orders" tab. We will also keep you updated with automated email notifications.
Technical Support & Gear Maintenance
On-Set Troubleshooting
If an item isn't performing as expected, please try the following:
Review the Manual: Check the provided user guide for quick settings fixes and troubleshooting steps.
Reach Out: If the problem persists, connect directly with our technical support helpline at (011)-49025438
Equipment Care & Best Practices
To maintain peak performance and protect your security deposit:
Handle Professionally: Treat all gear with extreme care on set to prevent accidental drops or structural wear.
Keep Gear Clean: Utilize proper optical cloths and blowers to keep lenses and sensors free of dust and debris.
Safe Storage: When not actively shooting, keep all components safely tucked away in a cool, dry, and secure environment.
In Case of Hardware Malfunction
Halt Operation: Discontinue use of the item immediately to prevent further technical complications.
Report the Issue: Alert our backend support staff immediately so we can facilitate a swift repair or coordinate a functional replacement.